Change Management

Program Objective

• Get to know the Change Management foundations
• Learn & apply the Change Management Process
• Discover how to Ensure Readiness for Change
• Learn to Proactively Manage change
• Get to know Practical Guidance for a successful implementation

Program Outline

Introduction & Foundation

• What is Change Management?
• Transition Vs. transformation
• Drivers of Organizational Change
• Business functions and processes
• The business value of change management

The Change Management process

• Change is a Process
• Change Management roles
• Scoping change from 360°
• The dynamics of organizational culture
• Business process change continuum
• The Change Management roadmap
• Agile Change Management

Ensuring Readiness for Change

• Clarity of current Vs. future state
• Establishing performance metrics
• Sponsor and stakeholder engagement
• Risk assessment and countermeasures
• Training and development planning
• Communications planning
• Building the case and socializing change

Proactively Managing change

• Being an agent of change
• Engaging the change management team
• Overcoming resistance to change
• Managing the fog of transition
• Monitoring and adjusting change
• Syncing change with project management
• Ensuring sustainability of change

Practical Guidance for a successful implementation

• Transforming a hero culture
• The myth of change by edit
• Trending topics
• Change Management toolkit
• Getting Sarted