Integrating Emotional Intelligence in HR Practices (HRM Program)

In an era where the emotional fabric of the workplace weaves the story of success and innovation, understanding and leveraging Emotional Intelligence becomes not just an asset, but a core practice for HR Management. In today’s modern scenery, the role of HR transcends traditional boundaries, becoming a dynamic catalyst for organizational success. At the heart of this transformation is Emotional Intelligence (EI) – a powerful, often untapped resource that shapes perceptions, drives performance, and molds organizational culture. Research underscores the profound impact of EI, revealing that a staggering 90% of top performers possess high EI, while only a mere 20% excel solely based on high IQ. This training program explores the multiple dimensions of EI, discovering its critical integration within various HR functions and its crucial role in aligning HR with organizational strategies and values, sculpting effective leadership, and fostering a thriving workplace environment. During this program, EI is presented in a broader context. This is not an EI Training.

As the corporate and organization world evolves, the necessity for HR professionals to harness EI becomes more apparent. This training has been meticulously designed to provide Senior HR practitioners with an in-depth understanding of EI and its multifaceted role across diverse HR functions. From the long-winded processes of recruitment and selection to the nuanced areas of performance management, talent retention, succession planning, and leadership development, EI emerges as a key driver of success. Participants will embark on a journey through the particulars of the human mind, drawing insights from the landmark case of Phineas Gage, to comprehend the profound influence of emotions in the workplace. Through a blend of theoretical foundations and practical applications, this program aims to equip leading HR professionals with the tools and insights needed to embed EI into the very fabric of their organizational practices.

Over the course of this intensive two days, senior HR Professionals will engage in a series of interactive sessions, group exercises, and expert-led discussions. The program is structured to not only convey knowledge but also to stimulate practical application, ensuring that participants can effectively translate EI concepts into tangible HR strategies within their organizations. By the end of the training, HR professionals will be empowered to reshape their approach to HR, aligning it with the emotional dynamics of the workforce to drive unparalleled growth and success.

Intended for:

HR Directors, HR Managers, Talen & Acquisition Senior Professionals, and Learning & Development Senior Professionals.

Senior HR Consultants are also welcomed to attend this training program.

Training Objectives:

• Gain a comprehensive understanding of Emotional Intelligence and its impact on organizational strategy, organizational performance and leadership.
• Explore the application of EI across a spectrum of HR functions, including recruitment, performance management, succession planning, talent and leadership development.
• Develop strategies for EI growth and tactics to foster an EI-centric culture within the organization.
• Acquire practical tools and methodologies to integrate EI into critical HR practices effectively.
• Obtain insights on best EI Assessment Tools, their fit and use, as well as discuss the notions of Assessment Centre.
• Share & Exchange with industry peers.

Program Outline:

• Emotional Intelligence Defined
• The Case of Phineas Gage & The Brain’s Emotional Center
• An Overview of the full Employee Journey
• The Five Essential Pillars of Emotional Intelligence in HR
  • EI Application in Recruitment and Selection
    • Including EI-Based Questions under Behavioral Interviewing (BDI)
  • EI in Performance Management and Talent Retention
  • EI in Succession Planning.
  • Embedding EI in Leadership Development

  • Integrating EI in Employee Engagement and Organizational Culture

• EI Assessments Strategies – Psychometrics and other 360 Tools.
  • The Use of Vital EQ Assessments (MSCEIT, EQ-i2.0, EQ-i2.0 360, ESCI by Daniel Goleman, & GENOS EI)
  • Other Relevant Psychometrics

  • Developing an Assessment Centre

• Role & Tactics of HR in Facilitating EI-Driven Change
• Program Wrap-Up and Future Directions