Negotiation Skills Program

The engaging & interactive Negotiation Skills program is an essential resource for professionals in various fields, including procurement teams. The ability to negotiate effectively is crucial for procurement professionals as they work to secure favorable deals, establish strong supplier relationships, and optimize value for their organizations. This program offers participants a comprehensive understanding of negotiation strategies and tactics, equipping them with the skills necessary to navigate complex negotiations and achieve mutually beneficial outcomes. Through immersive activities such as role-plays and demonstrations, participants gain practical experience and develop the confidence to apply their negotiation skills in real-world scenarios.

Program Outline:

• Introductions and getting started
• A bit about learning
• Understanding negotiation
• Negotiation strategies
• Negotiation tactics
• The 4-phases process to negotiation
• What skills do you need in negotiation
• Being prepared for negotiation
• BATNA, WATNA, WAP, ZOPA, and RV
• Exchanging information during negotiation meetings
• Bargaining
• How to break dead-ends
• Mutual gains: interests not positions
• Dealing with difficult issues
• Negotiating on behalf of someone else
• Closing negotiations
• Wrap up and action plan (start – stop – keep exercise)