The Professional Supervisor

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This three-day workshop can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!

At the end of this workshop, you will be able to:

• Clarify the scope and nature of a supervisory position.
• Learn some ways to deal with the challenges of the role.
• Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
• Learn key techniques to help you plan and prioritize effectively.
• Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
• Develop strategies for motivating your team, giving feedback, and resolving conflict.

Program Outline:

• Adjusting to Your Role
• A Supervisor’s Responsibilities
• Action-Centered Leadership
• Making Plans
• Setting Goals
• Defining Leadership
• The Situational Leadership Model
• Team Building Tips
• Developing a High-Performing Team
• Communication Skills
• Motivating Employees
• Orientation and Onboarding